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Terms Conditions That Govern Your Account

These terms set out the rules between you and playnjlottery — what you agree to when you open an account, fund it through PayPal, Venmo, or Play+, and use the lobby. Access depends on state law and is available only where local law permits.

Applies to all account holdersCovers PayPal, Venmo & Play+ useState eligibility requiredUpdated terms notified by emailContact support with any questions

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What These Terms Actually Cover

playnjlottery Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating an account and using the lobby, you agree to these terms in full. They apply to every action you take on the platform — browsing games, funding your account wallet via PayPal or Venmo, loading a Play+ prepaid card, placing wagers, and requesting withdrawals.

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You must be of legal age in your state and physically located in an eligible state when you play. We may update these terms when regulations change or our services expand. When that happens, we will notify you by email at the address on your account
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before the update takes effect. Continuing to use the platform after that date means you accept the revised terms. If you do not accept a change, you should stop using the platform and contact support to close your account. Your account is personal to you —
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it cannot be shared, sold, or transferred. Any attempt to operate multiple accounts under the same identity will result in account suspension. Payment methods including PayPal, Venmo, and Play+ are subject to their own provider terms in addition to ours, and both sets of terms apply
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when you transact. We reserve the right to verify your identity at any point, including before processing a withdrawal, using the document checks shown in your account settings.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

TERMS CONTACT

How to Reach Us About These Terms

Questions about what these terms mean for your account or a specific transaction? Our support team can clarify any clause, walk you through account verification steps, or help you understand how a payment decision was reached. Reach us through the channels below — all responses reference the current published terms.

Team online

Live Chat

Start a chat session directly from your account dashboard. A support agent can pull up your account and walk through any clause or transaction detail with you in real time.

Email Support

Send a written query to our support address found in your account settings. We respond in writing, so you get a record of any clarification tied to these terms.

Account Help Center

Your account's Help section covers the most common terms questions — identity verification steps, payment eligibility rules, and how account suspension appeals work.

HOW WE HANDLE IT

Security, Data & Account Integrity Under These Terms

These terms also govern how we protect your account and what we do with information you provide. Below are four areas where your rights and our obligations under this policy are concrete and checkable.

Data Retention

We keep account and transaction records for as long as required by applicable state regulations. You can request a summary of data we hold by submitting a written request through your account's Help Center.

Cookie Use

Our platform uses cookies to maintain your session, remember your payment preferences between visits, and keep your account wallet state accurate across mobile and desktop.

Account Security

Access to your account is protected by password and a one-time verification code sent to your registered mobile number or email. Never share your login details — account activity under your credentials is your responsibility under these terms.

Requesting Changes

To request a correction to personal data or to close your account, contact support via live chat or email. Identity verification is required before we process either type of request.

Common Questions About These Terms

Below are the questions we hear most often about how these terms apply to your account, your payments, and your rights as someone playing on the platform in an eligible state.

Yes. Every deposit and withdrawal via PayPal, Venmo, or Play+ is covered by these terms alongside those providers' own agreements. Both sets of rules apply simultaneously to any transaction you make.

You can stop using the platform and contact support to close your account before the updated terms take effect. We will confirm your closure in writing and process any eligible pending balance.

No. These terms allow only one account per person. Operating multiple accounts under the same identity, payment method, or device can result in suspension of all associated accounts.

Eligibility is determined by your physical location at the time you access the lobby, not just your billing address. The platform checks your location against state law when you log in.

We can request identity documents at any point under these terms — most commonly before a first withdrawal. The verification steps and accepted document types are listed in your account settings under the Security section.

Submit a written request through the Help Center inside your account. We will confirm your identity first, then provide a summary of records we hold under applicable state data requirements.

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