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How playnjlottery Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you create an account, make a deposit via PayPal, Venmo, or Play+, and use our lobby — and how we protect it.

Account data handled securelyPayPal, Venmo, Play+ payment data protectedYour right to access or delete dataState-law compliant where permittedContact us any time for data requests
playnjlottery How playnjlottery Handles Your Personal Information
DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to access, correct, or delete the personal data we hold on your account, reach out through any of the channels below. For account-specific requests — like updating your linked PayPal or Venmo details, or asking us to remove stored identity documents after your verification is complete — live chat is the quickest path. We aim to acknowledge all data requests within two business days.

Live Chat Start a chat session from inside your account dashboard. A support agent can verify your identity on the spot and initiate a data-access or correction request immediately.
Email Support Send a written data request to our support email. Include your registered account name and the specific data action you're asking for — access, correction, or deletion.
Account Settings Some data updates — like your linked mobile number or email address — can be handled directly inside account settings without contacting support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security is built into every layer of how we handle account data. From the moment you deposit through PayPal or Play+ to the moment a withdrawal clears, your information moves through encrypted connections. Here is a look at the four areas we focus on most.

Encryption in Transit and at Rest

All data sent between your device and our servers is encrypted via SSL. Stored account records — including identity documents uploaded during verification — are encrypted at rest and access-controlled.

Cookie Use and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can adjust cookie preferences in your browser settings at any time.

Data Retention Schedule

We keep your account data for as long as your account is active and for the period required by state law afterward. Once that window closes, we delete or anonymize the records.

Requesting Changes to Your Data

You have the right to ask us what data we hold, correct anything inaccurate, or request deletion where law permits. Send your request via live chat or email and we handle it promptly.

Common Questions About Your Privacy at playnjlottery

These are the questions we hear most from account holders about how their data is collected, stored, and protected. If your question is not here, live chat is the fastest way to get a direct answer.

We collect your name, email, date of birth, state of residence, and the identity documents needed to verify your account. Payment details like your PayPal or Play+ account go through our payment processor, not stored directly by us.

No. We do not sell your data. We share it only with identity-verification services, licensed payment processors, and state regulators where applicable law requires us to report.

Start a live chat session or send us an email request. Include your account name and specify that you are requesting a data-access summary. We aim to respond within two business days.

Yes, where state law permits. Submit a deletion request through live chat or email. Note that some records must be retained for a legal period after account closure before they can be removed.

Transactions through PayPal, Venmo, and Play+ are processed by our payment partner. We store only a tokenized reference — never your full card number, PayPal credentials, or Venmo login details.

We use session cookies for login continuity and analytics cookies to understand lobby navigation. You can manage or block cookies in your browser settings; some features may work differently if session cookies are disabled.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.